Dear Valued Katalon User,

Welcome to our Support Portal — the dedicated support channel for licensed Katalon users.

To submit a support case, your account must have an assigned support slot. Without this, the "Submit a Case" button will not be visible.

Support slot permissions are managed by your organization admin. If you need access, please reach out to your admin and refer them to this guide for assistance: 🔗 Grant Permission to Access Support Portal

If you believe you already have a support slot but still don't see the "Submit a Case" option, please try logging out and logging back in. If the issue persists, feel free to contact us at support@katalon.com, and we’ll be happy to assist you.

Thank you,

The Katalon Support Team